Operational Excellence: Managing Performance

Date:

01 - 03 Jul 2026

Duration:

3 days

Location:

Lagos

Price:

100000

Purpose & Audience

Tailored for operations managers, continuous improvement professionals, and executives who drive performance excellence and operational efficiency across their organisations.

Performance Management Frameworks

Implement structured approaches to define, measure, and improve operational performance across your organisation.

KPI Development & Dashboards

Learn to identify meaningful metrics, establish targets, and create dashboards that drive performance.

Process Excellence & Lean Principles

Apply continuous improvement methodologies to eliminate waste and optimise operational efficiency.

Performance Analytics

Develop skills to analyse performance data, identify trends, and generate insights for decision-making.

Building a Performance Culture

Create organisational cultures where performance excellence is valued, measured, and continuously improved.

You can establish comprehensive performance management systems that align operations with strategic objectives.

You’ve learned to select and track KPIs that provide meaningful insights into operational effectiveness.

You understand how to apply lean and continuous improvement principles to enhance operational performance.

You can use data analytics to identify performance gaps and implement targeted improvement initiatives.

You’ve developed leadership skills to foster performance-focused cultures throughout your organisation.